Solavel Docs

Application launcher (Workspace Home)

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Workspace Home is where you open your Solavel apps. It shows every app for the organization you are working in, whether you can open it, and your role there. Use it after sign-in, and any time you want to switch app or organization.

Where to find it

  • Sidebar: Home — URL /portal.
  • Breadcrumb: Client Portal → Workspace Home.
  • From inside an app: SolaCount's user menu has Solavel Portal ("Manage your account and organizations"). SolaProjects' account menu has a Solavel portal card ("Organizations, apps, plans and billing") and tiles for your other apps. The account menus of SolaCount, SolaStock, SolaHR and SolaProjects also have a Documentation tile (black Solavel logo) that opens that app's guides in a new tab. In SolaStock, Back to portal appears on the access-denied screen. You can always go to solavel.com/portal directly. See Switching apps and organizations.

What the page shows

Area What it shows
Greeting Hello, your name, and the number of apps ready ("n apps ready").
Email verification banner "Verify your email to open your assigned applications", with Resend verification email and Refresh verification status. Shown until your email is verified.
Your apps One tile per app in the current organization.
Favorites / Quick access Apps you pinned. "No favorites yet." until you pin one.
Recently opened The apps you opened last.
Discover more / Build more with SOLAVEL Apps the organization doesn't have yet, with Explore app. Hide discovery hides this section.
Grow your team Shortcut to Invite a teammate (owners).
Manage organization, Settings and permissions, View plans and invoices Shortcuts to the organization overview, Team and Billing.

App tiles

Each tile shows the app, its tagline (for example Finance & accounting), your plan, your role in that app (or Organization owner), and a status.

Status Meaning Action on the tile
Available to you You can open it. Open app. Opens in a new browser tab.
Active Free or limited tier, open to you. Open app.
Access required The app is in the plan but not granted to you. Ask an owner or manager to grant it (Team).
Plan required The organization has no current plan for this app, or it expired. Owners see a manage button to choose a plan.
Access expired Paid access lapsed. Renew in Billing.
Not enabled Not part of this organization yet. Owners can add it.
Verify email You must verify your email first. Verify, then refresh.
Preparing The app is being set up for the organization. Wait.
Setup needs attention Setup failed. Owners: Manage apps.
Pending activation A paid activation request is waiting. —
No active membership You are not an active member of this organization. Switch organization.
Temporarily unavailable Access could not be checked. Retry.
Coming soon Not released yet. —

Open an app

  1. Make sure the right organization is selected (sidebar, Current organization box; click it to Switch organization).
  2. Click Open app on the tile.
  3. The app opens in a new browser tab and you are signed in automatically (single sign-on) for that organization. Workspace Home stays open in the first tab, so you can keep both and come back to open another app.

The app opens on its own domain (SolaCount at solacount.com). Your Solavel session carries over, so you don't sign in again. The same new-tab behaviour applies to Open app in Recently opened and on the organization's Apps page (since 10 October 2026). If your browser blocks pop-ups, allow them for solavel.com.

Customize the page

  • Pin app / Unpin app — the pin button in the corner of a tile adds or removes the app from Favorites. It is outlined, fills in when pinned, and changes at once without reloading the page; if saving fails it flips back.
  • Customize — reorder with Move up / Move down, then Apply.
  • Reset preferences restores the default layout.

Search apps

The top-bar search ("Search apps…") filters the apps on Workspace Home. Press Ctrl + K (or ⌘ K on Mac) to jump to it from any portal page. Typing on another page takes you back to Workspace Home. "No matching apps." means none match.

When an app won't open

Opening an app that you can't use shows an access page with a headline and explanation, plus:

  • Manage subscription (owners) — opens billing.
  • Contact workspace owner — opens an email to the owner.
  • Back to workspace.

Worked example

Sara is a Member of Al Noor Trading LLC with SolaCount (Accountant) and SolaStock (Inventory Viewer).

  • Her tiles show SolaCount and SolaStock as Available to you, with roles Accountant (Member) and Inventory Viewer.
  • SolaProjects shows Access required, because the organization has it (bundled with Advanced) but it wasn't granted to her.
  • SolaHR shows Not enabled.

She pins SolaCount, then clicks Open app and lands on the SolaCount dashboard for Al Noor Trading LLC.

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