Sign in and sign up

One Solavel account signs you in to the Portal and to every Solavel app. This page covers creating an account, signing in with email or Google, verifying your email, resetting your password, invitations, signing out and changing the language.

Where to find it

Opening an app while signed out (for example solacount.com) brings you to the same sign-in page with that app preselected.

The sign-in page

The page shows the connected-apps illustration on one side and the sign-in form on the other. On wide but short screens, such as a 1366 × 768 laptop, the page tightens its spacing, headline and fields so the whole sign-in or sign-up form fits without scrolling; on very short windows the explanatory line under the headline is hidden (10 October 2026).

• Destination chip — above the heading, a chip shows where you are signing in to (for example Solavel or SolaCount). Click it to open Choose where to sign in and pick one of:

  Option	Subtitle	Where you land after sign-in
  Solavel	One account, every app	Portal Workspace Home (/portal)
  SolaCount	Finance & accounting	SolaCount
  SolaStock	Inventory management	SolaStock
  SolaProjects	Project management	SolaProjects
  SolaHR	People & HR	SolaHR

  You can also click an app card in the illustration to select it. The heading changes to Sign in to :app. A choice made here replaces any destination remembered from an earlier visit.

• Continue with Google button.

• Email address and Password fields. The eye icon toggles Show password / Hide password. Microsoft Edge draws its own reveal button in password fields; Solavel hides it so you see exactly one eye (fixed 10 October 2026).

• Remember me checkbox, Forgot password? link.

• Sign in button (shows Signing in… while working).

• New to Solavel? Create account. link, plus Terms and Privacy links.

Sign in with email and password

1. Open solavel.com/login (or open the app you want).
2. Check the destination chip; change it if needed.
3. Enter your Email address and Password.
4. Optionally tick Remember me to stay signed in on this browser.
5. Click Sign in.

You go to the chosen destination. With Solavel selected you land on Workspace Home.

Create an account (email and password)

1. Click Create account. on the sign-in page, or open /register.
2. Fill in Full Name (for example "Ahmed Al Farsi"), Email Address, Phone (optional, validated as a real phone number), Password (minimum 8 characters) and Confirm Password.
3. Complete the security check and click Create Account.
4. You are signed in and taken to Verify your email.

The left panel shows the registration steps: Create your account → Verify your email → Organization details → Apps & plans → Ready. The registration pages have a light/dark toggle in the header. Since 10 October 2026 the toggle also re-colours the order review and plan details, so switching to the light theme no longer leaves dark-theme text that is hard to read. The theme you leave it on is also used by the portal afterwards.

If the email already belongs to an account that has never set a password (for example someone invited you earlier), Solavel does not create a second account. You see: "Your account is already waiting for you. Check your email for a secure link to set your password, then sign in to review your invitations. No new account has been created." If the email already has a normal account, you get an "already taken" error — sign in instead.

Continue with Google

Continue with Google appears on the sign-in page, the registration page and the app sign-up pages.

Sign in to an existing account with Google

1. Click Continue with Google and choose your Google account.
2. If this Google account is already linked to your Solavel account, you are signed in.
3. If a Solavel account with the same email exists but is not linked yet, you see "Sign in with your existing password to securely link Google. Then you can continue with Google." Sign in once with your email and password — Google is linked automatically and you can use either method from then on.

Sign up with Google (with confirmation)

If no Solavel account exists for your Google email, Solavel never creates one silently:

1. Click Continue with Google and choose your Google account.
2. The Create your Solavel account? page shows the email Google returned, with the text "You have signed in to Google. Review your email before creating a new Solavel account." If you came from an app, it adds "This Solavel account will also let you continue to …".
3. Choose one:
   • Create account and continue — creates the account (shows Creating account…) and continues to your destination or to organization setup.
   • Use another Google account — goes back to Google to pick a different account.
   • Cancel and return to sign in — creates nothing.
4. The confirmation is valid for 10 minutes. After that you see "Please continue with Google again to confirm your account."

Gmail addresses and Google Workspace addresses on their own domain are treated as already verified. This now also applies when you use Google to sign in to an existing personal account that was first created with an email and password (fixed 5 October 2026); you no longer land on the Verify your email banner after Google has already proved the address. Company and internal accounts, and other emails, still need Solavel email verification. Your Google password is never shared with Solavel.

Set a first password after Google sign-up

An account created with Google has no Solavel password. You can add one so you can also sign in with email:

1. In the Portal, a notice says "You signed up with Google. Add a password if you also want to sign in with your email." Click Set a password (or Maybe later to hide the notice for this browser session). Alternatively go to Account Settings → Security and click Email password setup link.
2. Solavel emails a secure link to your account email ("We'll email you a secure link. You can keep signing in with Google.").
3. Open the link. The page is titled Set your password. Enter New password and Confirm new password, then click Set password.

You can keep using Google afterwards. If you have both and forget your password, Account Settings → Security shows Don't know your current password? Email a reset link.

Google error messages

Verify your email

After you register you see Verify your email: "We sent a verification link to:" your address.

1. Open the email and click the verification link.
2. Return to the page and click Continue after verification, or simply wait — the page checks every few seconds and moves on by itself.
3. If the email did not arrive, wait for the countdown ("You can resend the email in m:ss") and click Resend verification email. Check spam or junk; only the newest link works.

Messages: "Your email is not verified yet. Open the link in your inbox, then try again." and "A new verification email has been sent."

If you reach the Portal before verifying, Workspace Home shows a banner labelled Action required with the heading Verify your email to open your assigned applications, your address, Resend verification email and Refresh verification status. The buttons give clear results ("Verification link sent. Open the email and check your spam folder too.", "Please wait a minute before trying again.", "Your page expired. Refresh the page, then resend the verification email.") and the banner is readable in English and Arabic. Apps cannot be opened until you verify. Details: Workspace Home.

Invitations discovered during sign-up

If someone invited your email before you signed up:

• Signing up (with email or Google) creates your account without a workspace of your own.
• After verifying your email you see Your invitations: "Join an existing organization before setting up your own workspace. Choose which invitations to accept." Each invitation shows the organization, Roles, Applications and Expires.
• Click Accept invitation to join. Click Not now — continue to skip; skipped invitations stay available under Your invitations in the Portal until they expire or are revoked.

If you open an invitation email link while signed out, sign in (or sign up) with the invited email and the invitation is accepted automatically. You can always review pending invitations from the sidebar or the account menu → Your invitations.

Reset a forgotten password

1. On the sign-in page click Forgot password?.
2. Enter your Email address and click Email me a reset link.
3. Open the email and follow the link to Choose a new password.
4. Enter New password and Confirm new password, then click Reset password.
5. Sign in with the new password. The page reminds you where you will sign in ("Then sign in to …").

Use Back to sign in to return without resetting.

Sign out

• In the Portal: sidebar footer → Sign out, or the avatar (account menu) at top right → Sign out.
• In an app: use the app's own sign-out.

Signing out anywhere ends your Solavel session and the sessions of the other apps you used in this browser.

Change the language

Solavel supports 11 languages: English, العربية (Arabic, right-to-left), Deutsch, Español, Français, Italiano, Português, Русский, Türkçe, اردو (Urdu, right-to-left) and 中文.

• Portal: click the globe icon in the top bar and choose a language; a check mark shows the current one. To keep a language for your account, set Preferred language in Account Settings → Preferences (the list has all 11 languages).
• Sign-in and registration pages: use the language menu on the page.
• SolaCount: use its language menu, or add ?lang= to the address, for example https://solacount.com/?lang=fr or ?lang=ar.
• SolaProjects, SolaStock, SolaHR: English and Arabic only; each has its own button in the top bar. See Languages, RTL and dark mode.

Your choice is remembered in the browser for a year and shared across solavel.com pages. Some sign-in and onboarding texts are only fully translated into English and Arabic; other languages fall back to English where a translation is missing.

Rules and limits

• Sign-in, Google and password-reset requests are rate limited; if you try too often, wait a minute.
• Email verification links and password links expire; always use the newest email.
• Deactivated accounts cannot sign in by any method.
• After 10 minutes the Google sign-up confirmation expires; start again with Continue with Google.

Common problems

• I land in the Portal instead of the app. Pick the app in the destination chip before signing in, or open the app's address.
• "Access required" after signing in. Your account works, but the owner has not given you access to that app. See User types and roles.
• I signed up with Google and cannot use my email and password. You have no password yet — use Set a password.

Related

• How Solavel works
• Workspace Home
• Account Settings
• Organization setup
• Invite a team member
• Languages and Arabic RTL