One Solavel account signs you into every app — SolaBooks, SolaProjects, SolaHR, SolaFone and SolaStock. Sign in once and Solavel takes you to the right workspace; you never need a separate password per app. This page covers every sign-in flow, what happens after, and how to recover when something goes wrong.
Signing in to Solavel
- Open the Solavel sign-in page and enter your email and password. The message on the page says it plainly: "Sign in once with your Solavel account. We will take you to the right workspace."
- After sign-in you land on the Workspace Home — the app launcher with a tile for each app. See Workspace Home.
- If you have not yet verified your email, you are asked to do that first. Click the link in the verification email, or use "Resend verification email" if it never arrived.
Good to know: the sign-in page themes itself to the app you came from. If you clicked a SolaBooks link, you'll see SolaBooks branding on the login screen — that's normal, and it's still your one Solavel account.
Common problems
- "These credentials do not match." — The email or password is wrong. Use Forgot password.
- "Your email address is not verified." — Click "Resend verification email" and check your inbox (and spam folder).
Signing up
- Open the sign-up page and register with your email.
- Your workspace is created automatically and you become its owner. A verification email is sent — click the link to finish.
If you see "Email has already been taken", you probably already have an account. Try Forgot password instead.
Forgot and reset password
- On the sign-in page, click the forgot-password link and enter your email.
- You receive a reset link by email. Open it, set a new password, and sign in.
If the email never arrives, check spam first, then contact Solavel support.
First-time password setup (invited users)
If someone invited you to their workspace, you receive an email with a link to set your password.
- Open the link and choose a password.
- You are signed in and land on the Workspace Home.
If the link has expired, the expired-link page has a "Resend" option — a fresh email goes out.
Signing in to each app
You never sign in to an app separately. From the Workspace Home, click the app's tile:
- SolaBooks — opens the accounting workspace for your selected organization.
- SolaProjects — opens your projects and tasks.
- SolaHR — opens the people and payroll workspace.
- SolaFone — opens the mobile-store POS.
- SolaStock — opens the inventory workspace.
If your session inside an app expires, the app sends you back to the Solavel sign-in page; after you sign in, you return to what you were doing.
Common problems
- Clicking a tile brings you back to the sign-in page. Your session expired — sign in again.
- The tile says "Not enabled" — the app is not switched on for this organization yet. See Subscriptions & billing.
- The tile says "Needs renewal" — a paid plan has lapsed. Clicking it takes you to the renewal page. See Subscriptions & billing.
Customer portal (for your customers)
Your own customers are not Solavel users. If you use the SolaBooks customer portal, your customers sign in with a magic link sent to their email — no password to remember. Once in, they see their own invoices, payments, quotes and sales orders for your organization only.
If a customer says their link has expired, resend the invitation from their customer record inside SolaBooks. See Customer portal.
Secure document links (one-off)
You can send a customer a secure link to a single document — an invoice, a quote, or a sales order. Anyone with the link can view that one document; quote links also let the customer accept or decline. Links expire for safety; if a customer's link has expired, they can request a fresh one from the same page, or you can resend it from inside SolaBooks. See Secure document links.
Signing out
Signing out anywhere ends your session everywhere — across Solavel and every connected app. There is no "sign out only here" option.
Note: two-factor authentication (2FA) is not currently available on Solavel accounts.