Account settings

Account Settings is your personal profile in Solavel: name, email, phone and photo, password and sign-in methods, theme, language and notification preferences, and who can see your organizations. Your account is shared by every Solavel app, so changes here apply everywhere you sign in.

Where to find it

Sidebar: Account Settings, or click your name and photo at the bottom of the sidebar.
URL: /portal/settings (the old /profile address redirects here).

The page header reads "Personal profile, security and preferences." Four tabs sit under it: Profile, Security, Appearance, Preferences.

On the left, the identity card shows your photo, name and email, a View my profile → link, and the note "Your personal account is shared across your Solavel applications." Workspace owners also see Manage workspace identity →.

Profile tab

Personal information

Field	Required	Notes
Name	Yes	Up to 255 characters. Shown to your teammates.
Email	Yes	Changing it needs confirmation (see below).
Phone	No	International format, 7–15 digits, optional leading +. Spaces, dashes, dots and brackets are allowed.
Profile photo	No	PNG, JPEG or WebP, up to 2 MB. A preview of the current photo is shown.

Click Save. You see "Changes saved." (or the profile-updated notice).

Phone validation: an invalid number shows "Enter a valid phone number, for example +971 50 123 4567."

Change your email

Enter the new address in Email and click Save.
You see "Profile updated. Check your new email address to confirm the change." The page shows Pending email: new address.
Open the confirmation link sent to the new address. Until then you keep signing in with the old one.

If the new address already belongs to another account, the change is refused.

Profile & privacy

This panel controls your mini profile, which people who share an organization with you can open.

Setting	What it does
Main organization	Shown on your profile ("Works mainly at …") to people who can see that organization. Choose None to hide it.
Show all my organizations	Off (default): people only see the organizations you share with them. On: they also see your other organizations and your role there, never your app access.

Click Save privacy. View my profile → shows your profile as others see it.

Company accounts: "This is a company account, so your company manages it. Your profile shows only the organizations people share with you, and your main organization is your company's." The privacy settings are locked.

Security tab

Change password

If your account has a password:

Enter Current password.
Enter New password (at least 8 characters) and Confirm password.
Click Save. The fields clear and you see a password-updated notice.

"Use a unique password to protect access to all your workspaces."

Sign-in methods

You can sign in with your email and password, with Continue with Google, or both.

Google sign-in works for an existing Solavel account with the same email. It links to that account; it does not create a duplicate.
Signed up with Google and have no password? The Security tab shows Set a password: "You signed up with Google. Add a password if you also want to sign in with your email." Click Email password setup link. "We'll email you a secure link. You can keep signing in with Google." You can request this up to 3 times in 10 minutes.
Have both but forgot your password? Under Change password, click Don't know your current password? Email a reset link.
A Set a password banner can also appear at the top of portal pages for Google-only accounts. Maybe later hides it for the session.

Appearance tab

Theme — "Your preferred theme follows your account across Solavel apps and devices." Pick Light or Dark and click Save changes. The choice is saved to your account, so your other apps and a new browser start in that theme. You can also switch any time with the moon/sun button in the top bar ("Switch to dark mode" / "Switch to light mode"); that quick toggle applies to this browser.

Each app (SolaCount, SolaStock, SolaProjects, SolaHR) has its own theme toggle in its top bar. See Languages, RTL and dark mode and Switching apps and organizations.

Preferences tab

Notifications & language — "Choose the updates you receive and your preferred language."

Notification preferences opens /notifications/preferences (see Notifications).
Preferred language is a list of all 11 portal languages: English, العربية, Deutsch, Español, Français, Italiano, Português, Русский, Türkçe, اردو and 中文. Choose one and click Save changes. (Until 10 October 2026 this list offered only English and العربية.)
Your preferred language is used when you sign in to Solavel apps on another browser or device. Apps that are translated into fewer languages (SolaProjects, SolaStock and SolaHR: English and Arabic) show English when your preference is another language.
You can also change the language for this browser at any time with the globe menu in the top bar.

Reports (feedback to Solavel)

The sidebar Reports item (/client/beta-reports) is where you report problems, feedback and requests to the Solavel team. It is not for business reports.

Click New report.
Fill in title and description (required). You can also add severity (low, medium, high, critical; default medium), page url, action, module, steps to reproduce, expected, actual and a screenshot.
Click Submit report.

The list shows counts by severity, filters (Search, severity, status, source) and each report's status. Open a report to see its details, attachments and Status Timeline with replies from the team. Don't include customer or employee personal data in screenshots unless support asks for a redacted copy.

Company defaults (workspace owners)

Workspace owners see Workspace Settings in the sidebar. With an organization selected it opens that organization's profile. Without one it opens Company defaults (/portal/workspace/settings): company name, website, email, phone, address and Company domains, which are used for company-account invitations. See Workspace settings.

Rules

Deactivated accounts cannot save profile changes, even with an old browser session.
All saves use the shared feedback layer. Validation problems appear next to each field with "Please review the highlighted fields." If your session expired: "Your session has expired. Reload the page to sign in again. Keep a copy of any unsaved entries first."

Worked example

Sara signed up through an invitation with Google. In Account Settings she:

Adds phone +971 50 123 4567 and a photo, then clicks Save.
Opens Security and clicks Email password setup link, then sets a password from the email so she can also sign in on a shared office PC without Google.
Under Profile & privacy, sets Main organization to Al Noor Trading LLC and leaves Show all my organizations off.
In Appearance, picks Dark.