The Projects page is the directory of every project you can see in the current organization. From here you find a project, open it, star the ones you use most, create a new project, duplicate an existing one as a template, and archive or restore projects.
A project is the container for everything else in SolaProjects: its team, tasks, files, time, budget, plan and reports. Owners and Projects Administrators use this page to manage the portfolio; managers and members use it mostly to find and open their projects.
Where to find it
| How | Details |
|---|---|
| Sidebar | Menu → Projects (folder-tree icon). |
| Keyboard | Press G then P (outside a text field). |
| Command palette | Ctrl K → type the project name or code to jump straight into a project. |
| URL | /projects/all. /projects/create opens this page with the New project dialog already open. |
| Sidebar project picker | Under Project, the dropdown lists your visible, non-archived projects (name · code) — a quick switch without this page. |
Who sees it: everyone with SolaProjects access, on every plan. The list contains:
| Your access | Projects listed |
|---|---|
| Organization owner / Projects Administrator | All projects in the organization, except ones you are explicitly restricted from in the Portal. |
| Projects Manager / Projects Member | Only projects where you are a member (any project role). |
Screen tour
Filter bar (top card, left to right)
| Element | Details |
|---|---|
| Search projects… | Matches name, code or description (contains). |
| Status | All, Active, Completed. (The On hold option was removed from this filter on 5 October 2026; archived projects are reached with Show archived.) |
| Customer | All or one customer of the organization. |
| Manager | All or one organization member. |
| Show archived | Adds archived projects to the list (hidden by default). |
| Starred only | Only projects you starred. |
| View switch (right) | Card view (default) / List view icons. |
| New project (far right) | Shown only if you may create projects. |
Every filter change returns you to page 1. The list is ordered starred first, then most recently updated. 15 projects per page; the pager below shows Prev, Page N of M · T total, Next.
Card view
Each card shows: a ★ before the name if starred, the name, the status badge, the customer (or —) · code, and a meta line with N open tasks, the member count and the target/end date. Click the card to open the project's Overview. Under the card:
| Button | Who sees it | Action |
|---|---|---|
| Star / Starred | Everyone | Toggle your personal star. |
| Duplicate | People who can edit this project | Opens Duplicate project. |
| Archive (active project) / Restore (archived project) | Owners and Projects Administrators | Opens the confirmation. |
List view
| Column | Meaning |
|---|---|
| Project | Name (link to the project) · code. |
| Customer | Linked customer or —. |
| Status | Status badge. |
| Open | Number of open tasks (Backlog, To Do, In Progress, Review). |
| Due | Target date, or end date when no target date. |
| (actions) | Icon buttons: Star project/Unstar project, Duplicate project, Archive or Restore, and Open (→). Same rules as the card buttons. |
Empty state: No projects found — "Try clearing filters." Load failure: Unable to load this page with Retry.
Create a project
-
Click New project (top-right of the filter bar).
-
Fill in the New project dialog:
Field Required Rules / defaults Notes Code Yes Up to 64 characters, unique in the organization. Saved in CAPITALS. Placeholder PRJ-1.Becomes the prefix of task keys ( ALN-FIT-1).Name Yes Up to 255 characters. Description No Free text. Also searchable. Customer No — None — or a customer of this organization. Customers are shared with SolaCount. Manager No — None — or a member. Must be an active member with SolaProjects access. Added to the team as project Manager. Start date No Date. End date No On or after the start date. The note reads: "New projects start as non-billable. Billing/rates are set later in the classic settings view."
-
Click Create project. You see Project created. and the new project's Overview opens.
What happens:
- Status is Active; billing type Non-billable, no customer time approval, no rates.
- You (the creator) and the chosen manager are added to the team as project Manager.
- Project created is recorded in the project's Activity.
Errors:
| Message | Cause |
|---|---|
| "The code has already been taken." | Code used by another project in this organization (including archived). |
| "The end date must be a date after or equal to start date." | Dates reversed. |
| "Only active organization members with Projects app access can be assigned." | Manager is not eligible. |
| "Your plan allows up to 5 projects. Upgrade your SolaProjects plan to create more." | Free plan limit reached (archived projects count). The New project dialog now shows this message itself (since 5 October 2026). See Plan access and upgrade links. |
| Creating projects is disabled or not permitted. | You lack the create permission. |
| Could not create the project. | Connection or server problem — check the list before retrying. |
Open, star and find projects
- Open: click a card, the name in list view, or →.
- Star: click Star (or the ☆ icon). Starred projects sort to the top and can be isolated with Starred only. Stars are personal and per organization. Errors: You can't star this project. / Could not update the star.
- Find an archived project: tick Show archived.
Duplicate a project
Use a finished job as the template for a new one.
-
Click Duplicate (card) or Duplicate project (list).
-
The Duplicate project dialog: "Name — A new copy of this project will be created using the options below."
Field Default Rules Code Original code + -COPYUnique in the organization, up to 64 characters, saved in capitals. Name Original name + CopyUp to 255 characters. Copy tasks Ticked Copies tasks (including subtask structure) and the project's task statuses. Copy project members Ticked Copies the team. If cleared, only you are added, as Manager. -
Click Duplicate project. You see Project duplicated. and the copy opens.
The copy is always Active, carries the original's settings (customer, manager, billing setup, dates, description), and records Project duplicated in Activity. Errors: You can't duplicate this project. (you need both edit rights on the source and the create-project permission) or Could not duplicate the project.
Archive a project
- Click Archive on the card or list row (or use Settings → Danger zone, see Settings).
- The Archive project dialog: "Name — This project will be hidden from active lists. It can be restored later. Type its project code to confirm. CODE".
- Type the code in Project code exactly. The button stays disabled until it matches.
- Click Archive project. You see Project archived.
The project leaves the active list, the Dashboard counts, the sidebar picker and the time-log picker. Nothing is deleted. Wrong code: Confirmation did not match. Type the project code exactly.
Restore a project
- Tick Show archived.
- Click Restore on the archived project.
- Restore project: "Name — This project will become active and appear in the active list again." Click Restore project.
- You see Project restored. Status is Active again.
Statuses
| Status | Meaning | Allows |
|---|---|---|
| Active | Work in progress. Default for new and duplicated projects. | Everything. |
| Completed | Delivered; still listed. | Everything; counts toward Dashboard completion. |
| On hold | Only on projects carrying it from older data or integrations. You cannot choose it when creating or editing, and it is no longer a filter option. | Everything. |
| Archived | Hidden from active lists. | View via Show archived; Restore. |
Project health
Health is separate from status. Each project carries a health value — On track by default — shown on the Overview and used by the Dashboard at-risk counter (At risk, Blocked, Delayed, Warning) and Project Groups roll-ups. Since 5 October 2026 this stored value is recalculated from the project's tasks whenever the Dashboard, a Project Group, the Reports portfolio summary or the Overview loads, so these screens now agree with Reports. (Before that nothing updated it and projects stayed on On track even when Reports showed a problem.)
Reports and the AI assistant also calculate a live health score from tasks. It starts at 100 and drops for overdue tasks (up to −30), blocked tasks (up to −25) and a passed target date with open work (−25):
| Result | Rule |
|---|---|
| Completed | Project status is Completed. |
| Blocked | At least one task is blocked. |
| Delayed | Score below 55. |
| At risk | Score below 80. |
| On track | Otherwise. |
Permissions
| Action | Owner | Projects Administrator | Projects Manager | Projects Member |
|---|---|---|---|---|
| See projects | All | All (minus restrictions) | Own memberships | Own memberships |
| Star | Yes | Yes | Yes | Yes |
| Create | Yes | Yes | Only with a project-creation grant | Only with a project-creation grant |
| Duplicate | Yes | Yes | Projects where they are project Manager, plus creation grant | No (unless granted both) |
| Archive / Restore | Yes | Yes | No | No |
Portal restrictions on a specific project (view, edit, delete) always win.
Worked examples
Example 1 — create a project
Omar Haddad (Projects Administrator) at Al Noor Trading LLC wins a showroom job.
- Projects → New project: Code
aln-fit, Name Al Noor Showroom Fit-out, Customer Meem Trading, Manager Sara Khan, Start 2026-10-11, End 2026-12-15. - Create project → Project created. The Overview opens for
ALN-FIT(code capitalised). - The Team tab shows Omar and Sara as Manager. Billing is Non-billable until set in Settings.
Example 2 — reuse and tidy the portfolio
- Omar ticks Show archived, finds last year's Jumeirah Retail Fit-out (
JRF), clicks Duplicate. - Code
JRF-2027, Name Jumeirah Retail Fit-out 2027, keeps Copy tasks, clears Copy project members → Project duplicated. The copy has 42 tasks; only Omar is on the team. - Back on the list he stars it (it now sorts to the top) and archives the finished Dubai Main Warehouse Racking by typing
DMW-RCK→ Project archived. - The Dashboard active counter stays at 9 (one project added, one archived); the archived project disappears from the sidebar picker.
How it connects
| Screen | Relationship |
|---|---|
| Overview and every project tab | Opened from here. |
| Team | Membership decides who sees each project. |
| Settings | Edit details, billing, status, archive. |
| Project Groups | Group projects and roll up health/progress. |
| Dashboard | Counts active projects and at-risk health. |
| SolaCount | Customers are shared; with the connection, invoices, bills and expenses link to projects (Integrations). |
Tips and common problems
| Problem | Cause | Fix |
|---|---|---|
| I can't find a project. | Archived, filtered out, or you are not a member. | Clear filters, tick Show archived, check the workspace; ask a Manager to add you. |
| New project is missing. | No create permission. | Ask the owner for Projects Administrator or a creation grant. |
| Archive/Restore buttons missing. | Only owners and Projects Administrators. | Ask one of them. |
| "Your plan allows up to 5 projects…" | Free plan, archived projects count. | Upgrade the plan. |
| Archive button stays disabled. | Typed code doesn't match. | Type the code exactly (capitals). |
| Please reload and try again. | Page open too long or project changed. | Reload and retry. |