Notifications

The Notifications page is your SolaProjects inbox. It lists the in-app notifications sent to you — when someone @mentions you in a task comment, when someone comments on a task you follow, and (for owners and Finance administrators) messages about the SolaCount connection. It also holds your notification preferences (in-app, email digest, overdue reminders, live refresh, browser alerts) and a My overdue tasks list.

Use it to catch up on conversations, to clear what you have handled, and to decide how much SolaProjects should contact you. Every user has their own Notifications page; nobody can see or change anyone else's.

Where to find it

Who sees it: every user who can open SolaProjects, on every plan. The page shows only your notifications in the current organization — switching workspace shows that workspace's notifications and preferences.

Until 5 October 2026 the top-bar bell did nothing when clicked. It now opens this page, and since 10 October it also shows the unread count. On a phone the bell stays in the bar; language and theme move into the account menu (Top bar and account menu).

Screen tour

The page has three cards, top to bottom.

1. Notifications card

Each row shows:

Empty states: No unread notifications (Unread filter) or No notifications (Read / All).

2. Notification preferences card

Every change saves immediately — there is no Save button. Each change shows a notice (see Tasks below).

3. My overdue tasks card

Your overdue tasks: assigned to you, due date before today, status not Done or Cancelled, in projects you can see. Up to 10 rows, each with the task key (for example ALN-FIT-14), the title, the project and the status badge. With none: Nothing overdue — "You're all caught up."

If the page cannot load you see Unable to load this page — "Check your connection, then try loading the page again." with Retry.

What creates a notification

Rules that apply to every notification:

• Internal comments stay internal. A comment marked internal never notifies a project guest.
• No duplicates. Each event creates one notification per person; repeating it (for example editing the same comment) refreshes the existing notification instead of adding another.
• SolaCount notifications follow the organization's document language. If it is Arabic, the title and body are in Arabic.
• The page only lists SolaProjects notifications (task and project notifications, timesheet notifications and anything that links into /projects/).

How @mentions are matched

Type @ followed by one of these for a project member:

Only members of the task's project can be mentioned. Mentioning someone who is not on the project's Team does nothing.

Tasks

Read and clear notifications

1. Open Notifications. The list shows Unread first.
2. Click Open on a row to go to the task or page it refers to. Opening does not mark it read.
3. Click Mark read on the row. You see Notification marked read. and the row leaves the Unread list.
4. To clear everything at once click Mark all read. You see All notifications marked read.

Mark a notification unread again

1. Change the selector to Read (or All).
2. Click Mark unread on the row. You see Notification marked unread.

Change your preferences

1. Scroll to Notification preferences.
2. Change a switch, checkbox or the Email digest dropdown.
3. The change saves at once: Notification preferences saved.

Error messages:

Turn on browser alerts

1. Click Enable browser alerts.
2. Your browser asks for permission to show notifications. Click Allow.
3. You see Browser alerts enabled. The button changes to Disable browser alerts.

If you block the permission you see Browser alerts are not enabled. If the browser cannot show alerts at all: This browser does not support notification alerts. To turn alerts off click Disable browser alerts → Browser alerts disabled.

Browser alerts appear only while the Notifications page is open in a tab, and one at a time for the newest unread notification you have not been alerted about yet. If you blocked the permission earlier, allow it again in your browser's site settings first.

Set up the email digest

1. In Email digest choose Daily or Weekly.
2. Leave Overdue task reminders ticked if you want your overdue tasks listed in the email.

The digest email is titled SolaProjects digest and contains:

• Unread notifications: up to 20, each as "title: body";
• Overdue tasks: up to 10, each as "[Project name] task title" (only when Overdue task reminders is on);
• the line "Open SolaProjects to review and mark items as read."

No email is sent when you have no unread notifications and (with reminders on) no overdue tasks. The digest does not mark anything as read.

Statuses

Permissions

Worked examples

Example 1 — a mention

Omar Haddad, project Manager on Al Noor Showroom Fit-out (ALN-FIT), writes on task ALN-FIT-14 Install display lighting: "@sara.khan can you confirm the fixtures arrived at Dubai Main?"

1. Sara Khan (email sara.khan@alnoor.ae, project Member) gets You were mentioned — "Omar Haddad mentioned you on Install display lighting."
2. Her count line changes to 1 unread, 14 read.
3. She clicks Open; the Tasks tab opens with ALN-FIT-14 in the side panel. She replies.
4. Omar follows the task, so he gets New task comment — "Sara Khan commented on Install display lighting." Sara is not notified about her own reply.
5. Sara returns, clicks Mark read → Notification marked read.

Example 2 — tuning notifications for a busy manager

Layla Mansour manages four projects and follows 30 tasks. She is getting too many comment notifications.

1. She clears Task follower updates → Notification preferences saved. She still gets @mentions.
2. She sets Email digest to Weekly and keeps Overdue task reminders ticked.
3. She clicks Mark all read to start clean: 0 unread, 112 read.
4. On Sunday her weekly email lists 3 unread mentions and 2 overdue tasks: "[Al Noor Showroom Fit-out] Snag list walkthrough" and "[Jumeirah Villa Renovation] Submit permit drawings".
5. As organization owner she also receives SolaCount Premium is ready after the plan upgrade; she clicks Open, which takes her to Integrations to connect.

How it connects

Tips and common problems

Related

• SolaProjects overview · Dashboard · My Tasks · My Time
• Tasks — comments, mentions and watchers
• Team · Integrations (workspace)